Matt O'Boyle

Matt O'Boyle

Customer Success Manager

15 September 2021, 04:45 PM

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About this Speaker

Matt is a member of Intercom's Customer Success team, and has been working in the B2B SaaS industry for over 5 years. Although originally starting as a customer of Intercom 3 years ago, he now handles over 500 of Intercom's premium small business customers. Matt spent 2020 creating & pioneering a "customer success at scale" approach, a trending topic for any company experiencing rapid growth.

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