Driving SaaS Growth with Customer Success

A talk by Rupal Nishar
Senior Strategic Customer Success, Conga

12 May 2021, 07:30 PM

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About this talk

We all need our customers to grow, regardless if the organization is at 1MARR or 500MARR. However, growth isn’t easy. Discover top strategies the world's top CS organizations use to organically impact revenue and add to the sales funnel!

In this session, you’ll learn:

  • What does growth have to do with Customer Success
  • How to identify which customers will effectively drive growth for your company
  • How to build a world-class growth engine spanning your cross-functional teams
  • Why and what are the multiple strategies employ and how to measure and optimize them successfully

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