Panel Discussion: Addressing the Gaps in the Customer Journey

A talk by Stuti Bhargava, Swati Chopra, Francesca-Elizabeth Havemann-Salisbury and Matt O'Boyle
Immersive Labs, McAfee, Consultant and Intercom

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About this talk

Our panellists will be analysing the customer journey to identify where companies are most likely to drop the call. They will focus on how to make sure customers are always engaged and the best ways to achieve this.

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